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1.What is the importance of buying quality uniforms?

Quality uniforms are durable, well fitting and pleasant to the eye. In the long run, quality uniforms ensure that you get value for your money. Remember that “cheap is expensive.”

2.Where can I get Quality uniforms and Accessories?

Your answer lies in Mombasa Uniforms Ltd. Having 32 years in the industry, we have perfected the art of uniform production and ensure that nothing short of good quality is produced. Our factory has a diligent quality control department to ensure that this goal is attained. We have over the years aided learning institutions and organizations attain the best colour, design and quality. The same high quality standards are replicated in all our 11 branches countrywide.

3.Why do most customers prefer shopping at Mombasa Uniforms Ltd?

Our clients have had confidence in us over the years due to good services that we give them. Apart from the best quality products, we have good public relations with our clients and make them feel at home. Welcome to Mombasa Uniforms and experience what we have to offer.

4.Does Mombasa Uniforms have any branches?

We have 11 other branches situated at Voi, Makindu, Makueni, Kitui, Machakos, Eldoret, Kakamega, Webuye, Bungoma, Kitale and Busia. All our branches are equipped to deliver the same services offered at Mombasa Uniforms.

5.What kind on uniforms does Mombasa Uniforms deal with?

Mombasa Uniforms Ltd deals with all kinds of uniforms, ranging from learning institutions (schools and colleges), Health Institutions (hospitals, clinics, dispensaries), Industrial organizations and Corporate uniforms. If need be, we design the uniforms to match the company colour scheme and logo.

6.Can I get custom made uniforms, made according to my specific measurements, from Mombasa Uniforms?

At Mombasa Uniforms, we usually avail uniforms readymade, following the standard measurements. In case a client needs uniforms made according to their specific measurements, we do make custom made uniforms for them.

7.How do I go about placing an order for custom made uniforms?

Once your measurements have been taken by one of our shop attendants, you will be required to pay for the uniforms either in full or deposit. You will then be issued with a receipt which has a specific identification number (order number). Use this receipt when collecting your uniforms after a specified time period.

8.What happens when I lose my collection receipt?

For security purposes, we encourage our clients to keep their receipts safely. In the unfortunate event that you lose your receipt, immediately report the matter at our premises. A few questions will be asked concerning your order before the necessary assistance is accorded to you.

9.What happens when I buy uniforms and it does not fit my child?

As long as the uniform is still in good condition, you can return it to our outlet and the right size shall be provided. A small fee may be incurred if a bigger size is needed since different sizes have different prices.

10.What happens when I confuse and buy the wrong uniform?

 We accept to give you the right uniform as long as the uniforms returned are still in good condition.

11.In case I don’t know my child’s school uniform, how do I make sure that I get the right uniform?

At Mombasa Uniforms, we have a data base of all school uniforms at the coast province, and most schools in the country. Our personnel will therefore, guide you to choosing the correct uniform for your specific school.

12.Can I get uniforms for up country schools at Mombasa Uniforms?

Yes you can. We have eleven other branches strategically located throughout the country. Our sales representatives have visited all schools in their jurisdiction, noting their various uniforms. Therefore, whichever uniform you need, for whichever school in the country, will be available at Mombasa uniforms and its branches.

13.Does Mombasa Uniforms open on Sundays and public holidays?

Yes we do. Being in a cosmopolitan city, we ensure that we are available to our clients in all days of the week. This enables us to give everyone an opportunity to shop with us at their own time and convenience.

14.Where does Mombasa Uniforms get the uniforms that they sell?

Mombasa Uniforms stitches all the uniforms that they sell from raw material. We have a full fledged factory with capacity to serve all our 12 outlets across the country.

15.Does Mombasa Uniforms sell fabric/material?

No we don’t. By availing the finished product to our client, we ensure that they all get the best from us since our uniforms are stitched by well experienced tailors.

16.I have noticed that your shop attendants are very enthusiastic to serve customers. Do you pay your shop attendants via commission?

Our shop attendants earn the usual basic salary. It is the good motivation at our organization that instills the enthusiasm they exude. Furthermore, all our personnel are stake holders in our organization and understand how important customers are to us.